Mission Statement

Community, Empathy, Integrity and Humour

We believe we all flourish when we are part of a community in which everyone matters -ourselves and our pets. 

We believe everyone should be treated with respect even on the days we don’t feel so great. 

We believe that working in a supportive team we can do great veterinary medicine to benefit our patients and clients. 

We believe working in a veterinary practice is a privilege and should enrich our personal lives.

We believe that humour is the best medicine, and we want to bring a bit of sunshine to people’s lives.

The building has been re-designed to enable easy access for everybody with large corridors and wide doorways for disabled access.

We have a large car park with disabled spaces and are ideally located near the main NDR (Northern Distributor Road) Bypass.

Building the Community We Want to Live in

Rackheath Vets is a veterinary practice that is dedicated to providing exceptional care to animals and outstanding service to the community. Our mission is centred around the belief that when people build a community they want to live in, everyone flourishes. We prioritize fostering a sense of community, empathy, integrity, and humour in our approach to veterinary care.

We strongly believe in treating everyone with respect, even on the most challenging days, and we strive to create an environment where both clients and their pets feel valued and supported. By working collaboratively, our dedicated team delivers outstanding veterinary medicine and ensures the best possible outcome for animals under our care.

At Rackheath Vets, we believe humour helps to heal. Our aim is to inject a bit of sunshine into people’s lives through jokes and warm smiles, and we strive to brighten the day of everyone who walks through our doors.

Our mission extends beyond just providing veterinary care. We are dedicated to building a caring and inclusive community where everyone feels valued, supported, and heard.

We’d be delighted to invite you to experience the exceptional care and outstanding service at Rackheath Vets. Contact us today to schedule an appointment, or even if you just need advice or guidance regarding your beloved pet(s). Our dedicated team is ready to provide the highest level of care while creating a welcoming and inclusive community.

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