Answers to Frequently Asked Questions.

Do you do Pet Plans?

What about Pet Insurance?

Our pet insurance is with Vetsure. Please contact us for more information.

What happens if I need help outside of opening hours?

This service will be with Westover Vets in North Walsham – 01692 403202. 
Their website is:

What animals do you treat

Dogs, Cats, Rabbits and Small mammals.

What flea and wormer treatments do you recommend?

Bravecto, Bravecto Plus and Milpro.  We can supply other products if required.

When should I vaccinate my pet?

Kittens can be vaccinated from 9 weeks. Puppies can be vaccinated 8 weeks.

When should I get my pet neutered?

Please phone to discuss this with a Nurse as it can vary depending on the breed.

Can we purchase food, treats and toys at the vets?

Yes you can. We will have a selection available for you to purchase at reception.

Do you express anal glands?

Yes we provide this service. Please contact us to make an appointment.  

Do you have grooming services?

We do not currently have grooming services available, but this is something we may have in the future.

What should I do if I find an injured wild animal?

Please be careful when handling any wild animal. We are happy for you to bring them into the practice but please call us to make us aware you are on your way.

What should I do if my animal has eaten something it shouldn't have?

Please contact us immediately for advice and keep the packaging of what has been eaten if possible.

What should I do if I find a stray animal or an animal without a collar?

If possible, please call us ahead of time to make us aware you are on your way. We will be able to scan them to see if they have been microchipped and hopefully be able to reunite them with their owner. Post onto social media and lost and found pages in case someone knows the animal and owner.

What should I do if my pet has fleas?

Please contact us for advice.

I'm buying a new kitten/puppy, what do I do next?

You can make an appointment to discuss any queries you have and to gain advice on which may be the best breed for you.

What should I do if I can't get my pet to you?

We can provide home visits when necessary.

There are also several taxi firms who are happy to bring you and your pet to us if they are in a crate or carrier.

ABC: 01603 666333

Goldstar: 01603 700700

Wroxham: 01603 782925

Canary: 01603 720562

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