Rackheath Vets, Your Local Vets

“Building the community we want to live in”

Welcome to Rackheath Vets, your local veterinary clinic. Dedicated to the health and wellbeing of your pets, we pride ourselves on being not just a veterinary surgery but an integral part of our local community. Our aim is to provide both excellent veterinary care for your animals and an inviting atmosphere for all who come through our doors.

“Rackheath Vets is an Independent Veterinary Clinic supporting the health and wellbeing of your pets. We are much more than just a Veterinary Surgery, we are part of the local Community. Our aim is to be accessible for all and to make a trip to the Vets a relaxed one for both human and animal”

two guinea pigs eating
Refer a Friend
Refer a Friend

When you recommend a friend and they register their pet with us, you will receive a one off 20% discount (up to £100)

Health Care Plan
Health Care Plan
Peace of mind for you and your pet.
School's Out!
Did you know?

Your pets vaccinations must be up-to-date to avoid your insurance being invalidated and your claim disregarded.
Ring us to see when your pets vaccinations are next due, and to book an appointment if needed.

Puppy Party
Puppy Party!
Puppy Parties are held at Rackheath Vets on Thursday evenings from 6.45 until 7.30 p.m. with Claire from Educating Paws.
If you have a puppy under 11 weeks old, who has had their first vaccination, and you would like to build their confidence. please give Claire a call on 07999982803 or email her at claire@educatingpaws.co.uk and she will be happy to book you and your puppy into a class. Alternatively, you can book online at www.educatingpaws.co.uk
We look forward to welcoming you and your puppy as you join in with the fun.







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Get in touch

Our Services

On our website you’ll find a wealth of information and services to ensure the best care for your furry friends.

General Care

Operating Theatre

Surgery

Dog Dental

Dental Care

team 4

Vaccinations

dog with toys

Animal Health Certificate

puppy

Insurance


Our Guides

Dog Health Info

Cat Health Info

Rabbit Health Info


register your pet
repeat prescriptions
out of hours care

Other Benefits

homepage puppies
Puppy Parties

Puppy socialising at your local vet! Join in the fun and help your puppies build confidence while socialising in a safe and supervised environment. Click here to find out more.

Health Care Plan
We’ve created our health care plans for cats as well as dogs of various sizes. Get in touch and secure peace of mind for you and your pet.

Health Care PlanRegister Your PetRepeat Prescription

Our professional team is passionate about providing top-quality veterinary care for all pets. Whether it’s general care, vaccinations, dental care or surgical procedures, we offer a comprehensive range of services to meet the needs of every pet.

We understand the importance of preventive care, and offer affordable Health Care Plans for your peace of mind.


Testimonials

We take pride in the positive feedback we receive from our satisfied clients. Read some of our testimonials below and see for yourself what customers have to say about Rackheath Vets.

My wife and I visited Rackheath Vets today , with recently acquired cat.

This was our first visit to Rackheath Vets and we were delighted with the whole set up , from the decor , the professional reception from staff and the way the vet spent time with us explaining the treatment for our cat.
We were not rushed , felt welcomed and came away very happy.
We would not hesitate to recommend Rackheath Vets , this was service second to none .

Robert
Norfolk

I used this vets for the first time today, and I’m seriously impressed. A lovely light-filled building which has been carefully designed for access for all, including disabled people. The vet I saw was fabulous. Really listened, didn’t try to sell me anything, no “taking the dog to the back for tests” which add little or nothing to the diagnosis or treatment plan, used his vast experience in prescribing and didn’t insist on a further appointment when I can test at home. All four vets live very close to the practice so are likely to stay long term allowing clients to build a proper relationship with them. I’m definitely registering the rest of my pets with them and if I could register myself and have them as my GP I would (although there would have to be a discussion on methods of taking my temperature!)

Elizabeth

We had our first visit to the new vets yesterday.  My Labrador was anxious going to the vets due to previous treatment, but yesterday he was fine. All the staff gave him a fuss, Chris the vet was great and we are very happy we have found a new Vets that make me and my dog happy. Thanks again

Janet
Norwich

Excellent friendly service from Chris and his reception team yet again, would highly recommend the practice.

 

Jill Harvey

Got an appointment at short notice, for my mum’s dog, which had a nasty abscess on his paw!

They were very friendly on the phone, on arrival, the vets was clean and bright, the reception staff smiley and friendly. The atmosphere was relaxed and welcoming.

The vet, Chris was lovely, immediately identifying the problem and resolving it in a couple of minutes.

Overall, a great experience. Wouldn’t hesitate to recommend them to anyone looking for an efficient friendly vets.

Keith Madge

Excellent service and fair pricing. Our dog actually went back in of his own free will. The staff are superb.

Sarah Denton

Staff lovely very helpful and good with our boy

Jacqui Kirby

Just move to using Rackheath. Nicely laid out, friendly welcome.

Andy McCulloch

Fantastic facilities, great vet and staff, dog back to normal after 12hours of meds.

Vet even phoned himself the next day asking how she was and offering to drive more meds to us if needed to save us the boat/taxi/drive/drive/drive/drive/taxi routine again if needed.

Jay

The staff here are extremely personable and so very helpful.
Which makes visits a pleasant experience for me and my dogs Inca and Georgie 🐾

Sheena Scrimgeour

Everyone was lovely, felt listened to by the vet and everything was explained. They clearly try and do the kindest thing for the animals they treat. Wouldn’t hesitate to recommend them.

Rose Winter

Saw my dog lily with out appointment, so kind and helpful, A great vets I would recommend them

Loraine Northwood

Convenient location, parking, and super friendly staff all the way from receptionists to vets. It’s also easy to get through on the phone too! Only recently changed but really impressed so far

Emma Aspinall
Norfolk

Friendly and helpful. Full discussion about potential surgery so can make an informed decision – excellent!

Rachel Thomson
Norfolk

Great new independent, care and service first class.

Gary Grand
Norfolk

First time at the vets and they were brilliant! Lovely staff with lots of information. They set me up with their pet club meaning I get flea, wormer, vaccinations and nurse check ups all in the monthly amounts making it much cheaper. Great experience, really recommend 😊

Kerry Cooper
Norfolk

Friendly, helpful staff.

Sarah Read
Norfolk
Very friendly and welcoming ,staff very helpfull enjoyable experience for both people and their animals highly reccomended
 
 
Steven Calnan
Norfolk

Excellent service. Friendly and professional.

Lin Pledger
Norfolk
Professional but very caring, compassionate, reassuring and friendly for both animals and humans! Totally recommend.
 
 
Barbara Bryant
Norfolk

Started using these for our little dog. Great service to date.

Zed
Norfolk

Best vets experience I’ve had in Norwich.

Finley Geen
Local Guide
Chris Tomlinson is an extremely kind and compassionate man, and an absolutely wonderful vet He has given the best possible care to all our pets for over 10 years, and always goes above and beyond. He and Owen are undoubtedly the best vets in the area, and I can’t recommend them highly enough.
RM KJ
Norfolk
After registering my 2 dogs over the weekend, we had our first consultation this morning with Chris. I must say I was extremely impressed with Rackheath Vets. We were made very welcome and everyone was very friendly, welcoming and helpful.
I’m very glad that I found out about this independent practice and it makes a very good alternative to all the large group Vet Practices. You are made to feel that you and your pets are important to them and not just a money tree.
I would highly recommend Rackheath Vets to everyone with pets.
Yvonne Dawson
Norfolk

Lovely staff. Brand new shiny premises. Easy access. Sensible prices.

Mike Sims
Norfolk

Very professional and supportive during our dogs end of life care. Such a welcome change from some of the large corporation’s taking over the independant vets.

Spix Boy
Designer

Thank you all for the care and compasion shown when it was time to say goodbye to Jessie!!!
Words cannot thank you enough!!
Great vetinery practise who go above and beyond!!

Russ Bates
Norfolk

Very good vets, we took our reactive dog Nevile in for a checkup who doesn’t like other dogs or people. Chris was great with Nevile, the checkup was very relaxed and went much better than expected. They even arranged for us to enter through a back door route they’ve set up specially fit nervous dogs.

Lee Money
Local Guide

Our new puppy became very ill not long after we brought him home. He ended up having two major surgeries. The whole team at Rackheath Vets provided the best emergency care ever, and he is now feeling great!

Jess Riseborough
Norfolk

Rackheath Vets treated our cat after a road accident. Their emergency care was superb. Special thanks to Chris and surgeon Owen who did a remarkable job. The whole team were very caring and I cannot recommend highly enough

Jane Hutton
Norfolk

Staff are always extremely friendly and helpful. The young ladies at reception are a delight to deal with. Chris and Hannah are vets that are so kind and understanding and a credit to their professions.

Jane Brooks
Norfolk

When our bunny started limping we discovered our old vet wasn’t treating rabbits any more so we needed immediate help. We got in touch with Rackheath Vets and they were absolutelly amazing. Registration process was incredibely easy and quick and the most important we got appointment the same day on the time very convinient for us. When we arrived we were very pleased to discover there are separate waiting areas for different animals and even calming spray and carrier covers free to use to help keep your pet happy and calm. Staff was absolutely lovely and very helpfull. We had an appointment with Chris who was brilliant, checked our poor bunny and solved the problem. Very very impressed! We found Rackheath Vets way better than our previous practice who used to be marked as rabbit savy. I will recommend to all my bunny friends 🙂

Paula Kowalczyk
Norfolk
The service was excellent Hannah who dealt with us was brilliant very caring and informative, couldn’t ask for better will go again without doubt, thankyou all again.
Maĺcolm Bailey
Norfolk

Amazing team. They were really well informed, communicated very well, and really showed care for our cat and her recovey

JD Bothma
Norfolk

The staff and vets are very friendly and very accommodating for my dog who is nervous in the vets, you couldn’t wish for a better vets to go to! Trust me I’ve been to 3 before I found these and I would never go to any other vets.

Sandra Merrell
Norfolk

Our Facilities

At Rackheath Vets, our friendly and professional staff will make you feel welcome from the moment you step through our doors. Our local vet boasts state-of-the-art facilities designed to be accessible and inviting, ensuring that everyone feels comfortable and at ease during their visit.

View our Facilities

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